FAQs

When will my order arrive?

Nearly all orders will arrive within 2 weeks of purchase, this may take slightly longer during certain holidays such as the Christmas period. If you have received your tracking number, please be patient, this has been shipped on our hands and we’re just waiting for this to be delivered.

Where can I track my item?

Your tracking number can be used on your national postal services website.

If you’re from the UK for example, you can track your order here:
https://www.royalmail.com/track-your-item

If you’re from Ireland, you can track your order here:
https://www.anpost.com/

How long does it take to process and ship my order?

We typically ship orders in around 3 working days. This may take a day or two more if you have requested any custom name or number.

What does your name & numbering look like?

They are not generic, and differ for each shirt. This means whatever was on the shirt at the time, will be on the back of the shirt. We do not have any images for each shirts specific customisation.

I made a mistake on my order, can I change it?

Yes, of course you can, but please fill out the form or email us immediately letting us know what you’d like to change, such as the size, shirt, or if you’ve made a mistake in customisation, or would just like to add customation. We can not help if the goods have already been shipped our, so it’s best to do this as soon as you spot the mistake, we’ll do our best to help.

Can I return my item?

Within 30 days of receipt, yes you can, provided the goods are returned in their initial condition. Please note, if you order a shirt which has a custom name or number, this can not be returned, as it can not be resold.

My shirt is damanged – what do I do?

In the rare occasion something turns up damaged in transit, we’ll put through a replacement, just reach out to us via email and we’ll be able to assist with this.

I ordered but now want to cancel – can I?

Yes you can, but provided this is before the goods haven’t shipped out, so please try to do this within 1-2 days after ordering at the absolute latest so we can cancel and refund your order before this has shipped out to avoid any hassle.